Effective Date: February 2, 2022

Bearded Critter Getter LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or utilizing our nuisance wildlife removal, pest control, and insect extermination services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

We may collect the following types of information:

When you contact us, request an estimate, schedule service, or communicate with us, we may collect:

• Name
• Phone number
• Email address
• Property address
• Mailing address
• Service details and pest/wildlife concerns
• Payment information (processed through secure third-party payment providers)

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

We use collected information to:

• Provide pest control and wildlife removal services
• Schedule appointments and communicate with customers
• Prepare estimates and invoices
• Process payments
• Respond to inquiries and customer support requests
• Improve our website and services
• Comply with legal obligations
• Send service reminders, updates, and promotional communications (where permitted by law)

By providing your phone number, you consent to receive calls and text messages related to:

• Appointment scheduling
• Service updates
• Estimate requests
• Billing and account matters

Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP.

We do not sell your personal information.

We may share information with:

• Payment processors
• Website hosting providers
• Customer relationship management (CRM) providers
• Scheduling and communication service providers
• Government authorities when required by law

These third parties are only permitted to use your information as necessary to provide services on our behalf.

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can control cookies through your browser settings. Disabling cookies may affect certain website functions.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain customer information for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of certain marketing communications

To exercise these rights, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under 13 years of age.

If we learn that information has been collected from a child under 13, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Bearded Critter Getter LLC
951 State Route 58
Ashland,Ohio 44805

Phone: (419) 606-7114
Email: beardedcrittergetter@gmail.com

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.